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Welcome to Cheap Clozi Vibe – where fashion meets comfort without compromising your privacy! This policy explains how we handle your personal information when you shop for our gorgeous lingerie, cosy nightwear, or stunning party dresses. We’re committed to protecting your data as carefully as we design our high-waisted knickers and knitted jumper dresses.

1. Information We Collect

When you browse or shop at clozivibe.com, we may collect:

  • Order Information: Your name, billing/delivery addresses, email, phone number, and payment details (processed securely through our payment partners)
  • Account Details: If you create an account, we store your login credentials and preferences
  • Browsing Data: Pages viewed, items added to cart, and how you found our site (because we want to make finding that perfect French knicker or midi-dress as easy as possible)
  • Communication Records: Emails or messages sent to our customer happiness team

2. How We Use Your Information

We use your data to:

  • Process your orders for those must-have party-cocktail dresses or cosy pyjamas
  • Provide customer support faster than our standard shipping delivers your fashion finds
  • Improve our website and product range (because we know you’ll want to see more stunning options)
  • Send you relevant offers – only if you opt in (we promise not to spam your inbox like an overstuffed lingerie drawer)
  • Prevent fraud and keep your transactions as secure as our industry-standard encryption

3. Data Sharing & Disclosure

We value your privacy as much as you value a perfect fit. We only share data when necessary with:

  • Payment Processors: Like PayPal or card networks to complete your purchase
  • Shipping Partners: To deliver your fashion treasures worldwide (except some Asian countries and remote areas)
  • Legal Requirements: If required by law, we may disclose information – but we’ll resist as firmly as our best-fitting thermals

We never sell your data to third parties for marketing purposes.

4. Data Storage & Security

Your information is stored securely in the UK and protected by:

  • SSL encryption throughout our website
  • Regular security audits
  • Limited access to personal data (only staff who need it can see it)

We retain order information for 5 years to comply with tax regulations and handle any returns of our 15-day return policy items.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information (because we know details matter as much as in fashion)
  • Request deletion of your data, where permitted by law
  • Opt-out of marketing communications (click ‘unsubscribe’ in any email)
  • Restrict or object to certain processing

To exercise these rights, email [email protected]. We’ll respond within 30 days.

6. Cookies & Tracking Technologies

We use cookies to:

  • Remember what’s in your shopping cart (those beautiful dresses won’t jump out!)
  • Understand how customers use our site (to make browsing as smooth as our silkiest dressing gowns)
  • Show relevant ads (if you’ve been eyeing our Brazilian collection, we might show you similar styles)

You can manage cookies through your browser settings, though this may affect site functionality.

7. Changes to This Policy

We may update this policy occasionally – we’ll notify you of significant changes that affect how we handle your data. Continued use of our site means you accept the updated policy.

Contact Us

For privacy questions or concerns, contact our Data Protection Officer at:

Email: [email protected]

Post: 68 Bath Passage, Birmingham, GB B7X 1CV

Thank you for trusting Cheap Clozi Vibe with your fashion needs and your personal data. We treat both with the care and attention they deserve!